Frequently Asked Questions
- How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
- What time is check in and check out?
Check-in: 13pm // Check-out: 11am
- Can I leave the room late?
Yes, on request with an extra fee
- Can I choose the type of bed in my room? (Large bed – two beds)
Yes, during the reservation process.
- Do the rooms have a balcony or terrace? Can I reserve one?
No.
- Are there non-smoking rooms?
No.
- How many storeys does the building have? Is there a lift?
7 floors with elevator.
- Is there air conditioning in the rooms?
No.
- Is your hotel adapted for the handicapped?
No.
- Can you keep my luggage when I leave the room?
Yes.
- Is there a safe place to park my car? How much does it cost?
“Parking du Midi”, 50 meters from the hotel, 17€/24h (indicative rate)
- Does the hotel have an Internet or e-mail terminal for guests?
No.
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, Wifi is available in the whole hotel for free.
- Do you have a quiet, romantic room? How can I reserve it?
No.
- What languages are spoken in Reception?
English, French, Spanish and Italian
- Where may I rent a car?
On request at the reception.
- We are coming with 1 (or more) child, can we add an extra bed in a double room? What are the other options?
No, rooms are only for 1 or 2 persons.
- How far away is the Eiffel Tower?
5 km, take bus n°28 and get off at “Ecole Militaire” station.
- How far is the Louvre Museum?
5 km, take bus n°68 and get off at “Pyramide” station.
- How is the district where the hotel is?
Porte d’Orléans district, near Montparnasse district.
- I am traveling to assist at an exhibition in Porte de Versailles exhibition center: Is it easy to go from the hotel?
Take tram T3, it lasts 10 minutes.
- How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.
